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Organization Success in the Service Industry – Part 4 of 4

Interview with Rory Fatt and Judy Dulovic recapping how to reduce turnover, providing a positive customer experience resulting in repeat business and customers spreading the word, build loyalty and the importance of health and safety into your management system.

Duration: 00:05:44   Rating:    View: 6
From: judydulovic
Keywords: Rory Fatt, Judy Dulovic, customer service, positive customer experience, repeat business, reduce turnover, leadership success, lead by example, training, trust, teamwork

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